Shipping Costs
Shipping costs depend on the selected delivery method and the destination country. From time to time, we offer free shipping – information about such promotions is available on our website.
Order Processing Time
The processing and shipping time for an order is up to 12 business days, but we usually ship within 1-2 days.
Estimated Delivery Time
- Postal Service: 2-3 weeks
- DPD Courier: 3-7 business days
Shipping Methods
Orders are shipped via postal service or DPD courier.
Tracking Information
Each shipment includes a tracking number. Customers receive it via email once the package has been dispatched.
Customs Duties and Taxes
Standard shipments containing one deck of cards are exempt from customs duties. For orders exceeding the duty-free threshold of a given country, additional customs fees may apply.
Lost, Damaged, or Undelivered Packages
If a package is lost, damaged, or undelivered, we will send a replacement at no additional cost.